Claims Operations Manager

Bupa UK

Salford Quays, United Kingdom
Base: £47,200; bonus: 10% management bonus scheme;...
Hybrid
Specialist operations management experience
Managing large teams in regulated environments
Strong analytical and critical thinking abilities
You will lead several teams within the UK and Overseas to deliver world class service for customers by paying private medical insurance claims quickly and accurately

Job Summary

  • You will lead several teams within the UK and Overseas to deliver world class service for customers by paying private medical insurance claims quickly and accurately.
  • The role involves driving a culture of continuous improvement while managing risks and incidents related to claims adjudication.
  • Benefits include 25 days holiday increasing with service, Bupa health insurance, an enhanced pension plan, and onsite gym discounts.

Matching Summary

You will lead several teams within the UK and Overseas to deliver world class service for customers by paying private medical insurance claims quickly and accurately.

Salary

Base: £47,200; Bonus: 10% management bonus scheme; Benefits: 25 days holiday, Bupa health insurance, enhanced pension

Skills & Requirements

Must-have

  • Specialist operations management experience
  • Managing large teams in regulated environments
  • Strong analytical and critical thinking abilities
  • Proven track record of managing budgets
  • Experience overseeing complex projects or change

Nice-to-have

  • Focus on customer experience enhancements
  • Ability to review and manage MI outputs
  • Root cause analysis skills
  • Coaching plan development capabilities

Key Requirements

  • Experience in specialist operations management
  • Managing large teams preferably in financial/insurance sector
  • Experience overseeing and delivering complex projects

Work Rights

Not specified

Tailored Resume

Cover Letter