Not specified; bonuses eligible for many employees...
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10-15 years b2b saas experience
5+ years leadership in quota-carrying role
Drive net revenue retention targets
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Avalara is seeking a Director of Customer Account Management to lead the growth and retention of existing customers in the U.S. This role emphasizes strategic revenue growth, customer satisfaction, and effective team leadership within a hybrid work environment.
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Job Summary
This role is focused on growing and retaining existing customers across the U.S. by leading a team of Account Managers.
The successful candidate will be accountable for Net Revenue Retention, expansion, and customer satisfaction across a large portfolio of mid-market accounts.
Avalara is an AI-first company where success requires embracing AI as an essential capability to improve efficiency and drive results.
Matching Summary
Match Score: 75
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Avalara is seeking a Director of Customer Account Management to lead the growth and retention of existing customers in the U.S. This role emphasizes strategic revenue growth, customer satisfaction, and effective team leadership within a hybrid work environment.
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Salary
Not specified; Bonuses eligible for many employees; Paid time off and parental leave included