B2c Customer Experience

Simms Fishing Store Inc

Irvine, CA, US
Hourly: $17.50 - $21.00; bonus/equity: not specifi...
2-3 years customer service experience
Proficiency in excel word outlook
Strong interpersonal communication skills
The role involves proactively working with customers to understand their needs and help them succeed with Revelyst products

Job Summary

  • The role involves proactively working with customers to understand their needs and help them succeed with Revelyst products.
  • Employees will support inbound calls, emails, and chats while managing order status, warranty claims, and returns.
  • The position offers a competitive salary range of $17.50 to $21.00 per hour along with comprehensive benefits including medical, dental, and 401K.

Matching Summary

Match Score: 75

The role involves proactively working with customers to understand their needs and help them succeed with Revelyst products.

Salary

Hourly: $17.50 - $21.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Proficiency in Excel Word Outlook
  • Strong interpersonal communication skills

Nice-to-have

  • Experience with SAP operating system
  • Previous ZenDesk or CRM system knowledge
  • Background in MX Bike Action Sports industry

Key Requirements

  • Minimum 2-3 years customer service or sales experience
  • Computer proficiency in Excel, Word, and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter