Airbus India Private Limited is seeking a Service Delivery Manager for Partner Relations to enhance collaboration and digital transformation efforts within the company. The ideal candidate will have a background in IT or software, with strong partner management skills, and a focus on performance monitoring and risk management
Job Summary
The role is critical for building and optimizing relationships with external partners to support Airbus's digital transformation strategy.
Candidates must define and continuously monitor partner performance against strict Service Level Agreements and Key Performance Indicators.
The position requires a professional with strong negotiation skills and a track record of managing complex contracts in the IT or software industry.
Matching Summary
Match Score: 85
Airbus India Private Limited is seeking a Service Delivery Manager for Partner Relations to enhance collaboration and digital transformation efforts within the company. The ideal candidate will have a background in IT or software, with strong partner management skills, and a focus on performance monitoring and risk management.
Skills & Requirements
Must-have
6-8 years IT experience
ITIL Expert/Intermediate certification
Partner relationship management
SLA and KPI performance monitoring
Supplier risk management
Bachelor's degree in CS or Engineering
Nice-to-have
French language knowledge
Service Now platform understanding
SD Lifecycle and Architecture knowledge
Experience in regulated industries
Self-motivated and proactive attitude
Key Requirements
Bachelor/Master Degree in Computer Science or related field