Zurich Insurance Company Ltd is seeking a Digital Partner Ops Executive in Kuala Lumpur, Malaysia, to handle inquiries and process policy-related tasks for digital partner customers. The role requires strong communication skills, customer service orientation, and a minimum of 2 years of relevant experience
Job Summary
Attend all inquiries and issue policy/endorsement from digital partner customer.
Responsible for payment collection (cash, cheque, or credit card payment), direct policies issuance, and to respond to standard customer service requests.
At Zurich, we like to think outside the box and challenge the status quo.
Matching Summary
Match Score: 85
Zurich Insurance Company Ltd is seeking a Digital Partner Ops Executive in Kuala Lumpur, Malaysia, to handle inquiries and process policy-related tasks for digital partner customers. The role requires strong communication skills, customer service orientation, and a minimum of 2 years of relevant experience.
Skills & Requirements
Must-have
digital partner customer inquiries
policy and endorsement issuance
payment collection (cash, cheque, credit card)
respond to standard customer service requests
generate daily collection report
balance cash, cheque, and credit card payments
Nice-to-have
think outside the box
challenge the status quo
optimistic approach
focus on the positives
grow together
Key Requirements
Minimum 2 years work experience
Minimum Cert/Diploma with relevant experience
Good communication skills (English & Bahasa Malaysia)