Customer Service Represenatative

Destination Pet

Culver City, United States
Base: $17.87 - $19.00ph doe; bonus/equity: tips; b...
On-site
Answering phones with a smile
Handling cash and cards
Responding to complaints with patience
Destination Pet is seeking a Customer Service Representative for Rover Kennels in Culver City, emphasizing a fun, pet-friendly environment. The role involves providing excellent service to pet parents and managing various customer interactions while maintaining a welcoming atmosphere

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
  • Manage check-ins and check-outs with efficiency and a personal touch.
  • Respond to complaints with patience and professionalism, even when it's clearly the cat's fault.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for Rover Kennels in Culver City, emphasizing a fun, pet-friendly environment. The role involves providing excellent service to pet parents and managing various customer interactions while maintaining a welcoming atmosphere.

Salary

Base: $17.87 - $19.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • charming customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter