Manager, Field Service Engineering

Rolls-Royce Motor Cars

Mankato, MN, US
$107,520 - $174,720-annually py
Not specified (assumed to be on-site based on the role's responsibilities).
Manage daily activities of field service engineering group
Resolve customer issues, problems, and complaints
Oversee operation, maintenance, and repair of systems
Rolls-Royce Motor Cars is seeking a Manager of Field Service Engineering in Mankato, MN, responsible for overseeing field service operations, ensuring customer satisfaction, and maintaining efficient service department operations. The ideal candidate will have a background in mechanical or electrical engineering, with experience in project management and diesel systems

Job Summary

  • The Manager, Field Service engineering has safety, employee, customer satisfaction, and business/financial responsibilities.
  • This position manages the daily activities of the field service engineering group, by taking care of customer needs and managing Service engineers in a manner that makes the Service Department profitable and efficient.
  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.

Matching Summary

Match Score: 85

Rolls-Royce Motor Cars is seeking a Manager of Field Service Engineering in Mankato, MN, responsible for overseeing field service operations, ensuring customer satisfaction, and maintaining efficient service department operations. The ideal candidate will have a background in mechanical or electrical engineering, with experience in project management and diesel systems.

Salary

$107,520 - $174,720-Annually

Skills & Requirements

Must-have

  • manage daily activities of field service engineering group
  • resolve customer issues, problems, and complaints
  • oversee operation, maintenance, and repair of systems
  • coordinate field inspections of failed parts
  • provide guidance and technical assistance to technicians

Nice-to-have

  • pioneer next generation of innovation
  • develop skills and expertise to highest levels
  • work in an international environment
  • foster a welcoming and innovative work environment

Key Requirements

  • Bachelor’s degree in mechanical, Electrical Engineering or Engineering Technology
  • 5 years of project and personnel management with diesel systems
  • 9 years of project and personnel management with diesel systems
  • Ability and willingness to travel - domestic and international (Less than 10%)

Work Rights

Must be authorized to work for any employer in the U.S

Tailored Resume

Cover Letter