Field Service Engineer - Shimoga, Ka

Philips

Shimoga, KA, India
Onsite
Technical support and maintenance
Troubleshooting and repair
Regulatory compliance adherence
The Field Service Engineer delivers technical support and maintenance services to customers, performing troubleshooting, repair, and installation with moderate independence while adhering to regulatory guidelines and company standards

Job Summary

  • The Field Service Engineer delivers technical support and maintenance services to customers, performing troubleshooting, repair, and installation with moderate independence while adhering to regulatory guidelines and company standards.
  • The role involves documenting service activities in detail to maintain transparency and traceability, tracking customer interaction time, parts usage, and service outcomes with high accuracy to contribute to operational efficiency.
  • Philips is a health technology company committed to ensuring access to quality healthcare worldwide and encourages candidates who meet many but not all qualifications to apply.

Matching Summary

The Field Service Engineer delivers technical support and maintenance services to customers, performing troubleshooting, repair, and installation with moderate independence while adhering to regulatory guidelines and company standards.

Skills & Requirements

Must-have

  • Technical support and maintenance
  • Troubleshooting and repair
  • Regulatory compliance adherence
  • Customer service and escalation management
  • Service documentation and reporting
  • Product installation and repair

Nice-to-have

  • Data analysis and interpretation
  • Root cause analysis (RCA)
  • KPI monitoring and reporting
  • Identifying sales opportunities
  • Continuous product knowledge improvement
  • Working under direct supervision

Key Requirements

  • High School Diploma or equivalent
  • Vocational Education or Bachelor's Degree in Engineering, Medical, Science related field
  • Compliance with regulatory guidelines

Work Rights

Not specified

Tailored Resume

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