Strategic Business Process Lead | Head Customers Retail

Santander

Mexico City, Mexico
Business process/commercial projects
Global/regional corporate structures
Digitalization of sales
Santander is transforming into a technology-driven organization with people at its core, leading a customer-centric transformation that values disruptive thinking and innovation

Job Summary

  • Santander is transforming into a technology-driven organization with people at its core, leading a customer-centric transformation that values disruptive thinking and innovation.
  • The Strategic Business Process Lead will manage corporate frameworks, lead high-impact projects like sales digitalization and new segmentation models, and present business cases to executive committees.
  • The company offers a competitive compensation package, comprehensive benefits focused on well-being, family support, career growth opportunities, and a commitment to equal opportunities.

Matching Summary

Santander is transforming into a technology-driven organization with people at its core, leading a customer-centric transformation that values disruptive thinking and innovation.

Skills & Requirements

Must-have

  • Business Process/Commercial Projects
  • Global/Regional Corporate Structures
  • Digitalization of Sales
  • Segmentation Models
  • Product Launches
  • Lean and Agile Methodologies
  • Microsoft Office Suite
  • Power BI
  • Microsoft Visio

Nice-to-have

  • Disruptive Thinking
  • Customer Centric Transformation
  • Risk Management Culture
  • Agile Environments
  • Global Well-being Program
  • Volunteer Opportunities

Key Requirements

  • +8 years Business Process/Commercial Projects in finance
  • +4 years global/regional corporate structure interaction
  • Bachelor's degree in Engineering, Actuarial Science, Administration, Finance or related
  • Advanced English proficiency
  • Advanced Excel and PowerPoint skills
  • Advanced Power BI skills
  • Microsoft Visio skills
  • Objective-oriented
  • Leadership skills
  • Negotiation skills
  • Interpersonal communication
  • Strategic and business vision
  • Analytical skills
  • Adaptability to agile environments

Work Rights

Not specified

Tailored Resume

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