Team Lead - Operations

Marketstar

Bangalore, India
On-site
Team leadership and motivation
Performance management and monitoring
Operational oversight and task execution
This role involves overseeing day-to-day operations, delivering on key service level components, managing employee performance, and fostering a collaborative and motivating environment

Job Summary

  • This role involves overseeing day-to-day operations, delivering on key service level components, managing employee performance, and fostering a collaborative and motivating environment.
  • Key responsibilities include performance management, monitoring, coaching, feedback, leave and attendance management, team leadership, escalation management, and operational management.
  • MarketStar offers a culture of constant learning, an employee-centric benefits program, and fast-track growth opportunities with over 60% of leadership grown from within.

Matching Summary

This role involves overseeing day-to-day operations, delivering on key service level components, managing employee performance, and fostering a collaborative and motivating environment.

Skills & Requirements

Must-have

  • Team leadership and motivation
  • Performance management and monitoring
  • Operational oversight and task execution
  • Customer relationship building

Nice-to-have

  • Entrepreneurial and growth-oriented mindset
  • Employee-centric benefits program
  • Fast-track growth opportunities

Key Requirements

  • 2+ years of experience
  • Hiring and coaching experience
  • Operational management experience
  • Team management experience
  • Customer relationship building ability
  • Escalation handling expertise
  • Team development skills

Work Rights

Not specified

Tailored Resume

Cover Letter