Assistant Front Office Manager

THE FULLERTON HOTEL

Singapore, Singapore
Not specified
Directing front office operations
Staff training and development
Guest service standards enforcement
The Fullerton Hotel in Singapore is seeking an Assistant Front Office Manager to support the Rooms Division Manager in overseeing Front Office operations. The role involves training staff, ensuring service standards, managing guest relations, and maintaining financial controls

Job Summary

  • The role involves assisting the Rooms Division Manager in ensuring smooth daily operations of the Front Office department.
  • Candidates will be responsible for directing staff, managing room assignments, and maintaining consistent service standards from reservation to departure.
  • The position requires overseeing personnel development, handling financial transactions like cash advances, and coordinating with security for irregularities.

Matching Summary

Match Score: 85

The Fullerton Hotel in Singapore is seeking an Assistant Front Office Manager to support the Rooms Division Manager in overseeing Front Office operations. The role involves training staff, ensuring service standards, managing guest relations, and maintaining financial controls.

Skills & Requirements

Must-have

  • Directing front office operations
  • Staff training and development
  • Guest service standards enforcement
  • Room assignment coordination
  • Credit status monitoring
  • Emergency procedure management

Nice-to-have

  • VIP guest preparation experience
  • Yield management knowledge
  • Strong leadership presence
  • Cross-departmental coordination skills

Key Requirements

  • Prior hotel management experience
  • Knowledge of accounting standards
  • Ability to lead and train staff

Work Rights

Not specified

Tailored Resume

Cover Letter