Digital/ai & Omnichannel Senior Lead

CSL Behring

Japan
Not specified
Omnichannel strategy development
Ai adoption and utilization strategy
Cross-functional stakeholder management
CSL Behring is seeking a Digital/AI & Omnichannel Senior Lead in Japan to develop and execute omnichannel and AI strategies aimed at enhancing customer experience and driving business impact. The ideal candidate will have extensive experience in the pharmaceutical industry, particularly in omnichannel strategy and AI applications

Job Summary

  • This role is responsible for leading the development and execution of the company's omnichannel and AI strategies in Japan with a strong focus on driving measurable business impact.
  • The position requires translating business priorities and brand strategy into effective initiatives that enhance customer experience and organizational capability across Marketing, Sales, and Medical functions.
  • CSL Behring operates one of the world's largest plasma collection networks and delivers lifesaving therapies to people in more than 100 countries.

Matching Summary

Match Score: 85

CSL Behring is seeking a Digital/AI & Omnichannel Senior Lead in Japan to develop and execute omnichannel and AI strategies aimed at enhancing customer experience and driving business impact. The ideal candidate will have extensive experience in the pharmaceutical industry, particularly in omnichannel strategy and AI applications.

Skills & Requirements

Must-have

  • Omnichannel strategy development
  • AI adoption and utilization strategy
  • Cross-functional stakeholder management
  • Data-driven performance optimization
  • Pharmaceutical industry experience

Nice-to-have

  • Digital transformation leadership
  • Change agent mindset
  • Innovation culture fostering
  • Global affiliate collaboration
  • Subject matter expertise in AI

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven experience in pharmaceutical omnichannel strategy
  • Business-level English communication skills

Work Rights

Not specified

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