Customer Service Specialist

Gewiss - S.p.A

On-site
Order management
Customer assistance
Erp system accuracy
Manage sales orders correctly to ensure customer satisfaction within a multinational context, contributing to business process development and fostering internal/external relationships

Job Summary

  • Manage sales orders correctly to ensure customer satisfaction within a multinational context, contributing to business process development and fostering internal/external relationships.
  • Provide daily customer assistance through clear, positive, and timely communication, learning technical knowledge of company IT systems for effective task execution and ERP data accuracy.
  • Find a stimulating and dynamic environment with continuous training and career opportunities, where autonomy and responsibility are encouraged for making a difference.

Matching Summary

Manage sales orders correctly to ensure customer satisfaction within a multinational context, contributing to business process development and fostering internal/external relationships.

Skills & Requirements

Must-have

  • Order management
  • Customer assistance
  • ERP system accuracy
  • Sales flow management

Nice-to-have

  • Collaborative approach
  • Open to change
  • Team spirit
  • Proactive attitude

Key Requirements

  • 2-3 years of experience in Customer Service
  • Good knowledge of English
  • SAP knowledge
  • Office package proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter