Client Services Manager Specialist

Fidelity National Information Services

Sydney, Australia
Competitive salary; subsidised medical + personal ...
Hybrid
Service delivery experience from vendor side
In-depth knowledge of payment systems
Experience with financial software systems
This pivotal role involves managing key client relationships and overseeing service delivery for enterprise payment solutions

Job Summary

  • This pivotal role involves managing key client relationships and overseeing service delivery for enterprise payment solutions.
  • The ideal candidate will have extensive experience in payments technology and a solid understanding of financial software systems including cloud technologies.
  • The company offers a competitive salary, subsidised medical insurance, novated leasing options, and an employee share scheme.

Matching Summary

This pivotal role involves managing key client relationships and overseeing service delivery for enterprise payment solutions.

Salary

Competitive salary; Subsidised medical and personal insurance; Novated leasing options and employee share scheme

Skills & Requirements

Must-have

  • Service delivery experience from vendor side
  • In-depth knowledge of payment systems
  • Experience with financial software systems
  • Ability to navigate cloud environments
  • Mainframe system troubleshooting skills

Nice-to-have

  • Strong problem-solving in high-pressure situations
  • Excellent verbal and written communication
  • Dedication to exceptional client experiences
  • Leadership abilities for high-performing teams
  • Familiarity with compliance and security regulations

Key Requirements

  • Proven experience in service delivery roles
  • Background in payments technology
  • Experience leading service delivery professionals

Work Rights

Not specified

Tailored Resume

Cover Letter