Service Advisor

Kia of North Austin

Austin, TX, US
On-site
Initiate automotive services and repairs
Ascertain vehicle performance problems
Verify warranty and service contract coverage
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, and a 401(k) Retirement Plan.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Skills & Requirements

Must-have

  • initiate automotive services and repairs
  • ascertain vehicle performance problems
  • verify warranty and service contract coverage
  • develop estimates and write repair orders
  • maintain customer records

Nice-to-have

  • team player focused on exemplary customer service
  • basic mechanical understanding of an automobile

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Acceptable driving record and a valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter