Customer Service Backoffice Plc Coordinator

E80 Group

Viano, IT
On-site
Plc programming environments siemens beckhoff allen bradley
Crm salesforce ticket management
Customer service and technical support
The Customer Service Backoffice_PLC Coordinator will be part of the H24 Customer Service department providing continuous worldwide client assistance and supporting PLC technicians to ensure service quality and customer satisfaction

Job Summary

  • The Customer Service Backoffice_PLC Coordinator will be part of the H24 Customer Service department providing continuous worldwide client assistance and supporting PLC technicians to ensure service quality and customer satisfaction.
  • The company offers continuous training until full autonomy, smart working for 20% of the time monthly, and a dynamic, collaborative environment with career growth opportunities through E80 World Academy.
  • E80 Group values ethics, courage, humility, and safety, fostering a culture that respects diversity and prohibits discrimination of any kind.

Matching Summary

The Customer Service Backoffice_PLC Coordinator will be part of the H24 Customer Service department providing continuous worldwide client assistance and supporting PLC technicians to ensure service quality and customer satisfaction.

Skills & Requirements

Must-have

  • PLC programming environments Siemens Beckhoff Allen Bradley
  • CRM Salesforce ticket management
  • Customer service and technical support
  • Planning and resource allocation tools
  • Technical communication with clients

Nice-to-have

  • Leadership and team-building skills
  • Proactive and independent work style
  • Multilingual communication skills
  • Stress resilience in dynamic context
  • Continuous professional development

Key Requirements

  • Diploma Tecnico in mechanical or automation fields
  • Minimum 4 years experience in automation or related roles
  • Proven experience in service technician or technical team coordination
  • Good English written and spoken; French or Spanish appreciated
  • Knowledge of SAP, MPI or resource planning tools
  • Ability to read electrical, hydraulic, pneumatic, and mechanical schematics

Work Rights

Not specified

Tailored Resume

Cover Letter