Public Safety Communications Operations Commander

Buncombesheriff

Buncombe County, US
Base: $66,919.84 - $83,552.23; bonus/equity: not s...
Direct 911 telecommunications operations
Oversee supervisor development
Ensure policy and performance adherence
This position reports directly to the Operations Division Manager and plays a key role in guiding shift supervisors and frontline telecommunicators who serve our community 24/7

Job Summary

  • This position reports directly to the Operations Division Manager and plays a key role in guiding shift supervisors and frontline telecommunicators who serve our community 24/7.
  • The Operations Commander will primarily work a consistent schedule aligned with operational needs, with flexibility required for on-call response, critical incidents, and organizational priorities.
  • We anticipate beginning the hiring process in the first two weeks of April, with the goal of selecting a candidate who is ready to step into a role that blends operational excellence with forward-thinking leadership.

Matching Summary

This position reports directly to the Operations Division Manager and plays a key role in guiding shift supervisors and frontline telecommunicators who serve our community 24/7.

Salary

Base: $66,919.84 - $83,552.23; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Direct 911 telecommunications operations
  • Oversee supervisor development
  • Ensure policy and performance adherence
  • Lead 24/7 operations team
  • Manage computer systems and equipment

Nice-to-have

  • People-centered leader
  • Forward-thinking leadership
  • Foster accountability and professionalism
  • Responsive and innovative culture

Key Requirements

  • Associate degree and 5 years emergency services experience
  • 3 years supervisory/management experience
  • DCI Module 1, 2, 3, and 6 certification
  • ATAC certification or ability to attain within 90 days
  • 40-hr NC Telecommunicator certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter