As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Hervey Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
With us, you’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Financial Health Checks
In-branch technology demonstration
Problem solving and effective solutions
Nice-to-have
Financial services experience
Retail or hospitality background
Articulate financial terms clearly
Act with integrity
Customer centric approach
Key Requirements
Experience in financial services, retail or hospitality
Excellent communication skills
Ability to ask questions, find solutions
Ability to work in a busy, commercially driven retail environment