Verify insurance information and update patient cards
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Willamette Dentalgroup is seeking a Dental Receptionist in Olympia, WA, to provide customer service and facilitate communication between patients and clinical staff. The role includes managing patient scheduling, handling payments, and ensuring compliance with health regulations, while offering a full-time schedule with competitive compensation and benefits.
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Job Summary
The Care Advocate acts as a bridge for communication between patients, clinic staff, and appointment center representatives to strengthen the therapeutic alliance.
Employees are eligible for incentive pay, a 401(k) retirement plan with a 5% match, and accrue a minimum of 120 PTO hours per year.
The position requires strict adherence to Personal Protective Equipment policies, including the use of N95 respirators, and reliable attendance is essential.
Matching Summary
Match Score: 75
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Willamette Dentalgroup is seeking a Dental Receptionist in Olympia, WA, to provide customer service and facilitate communication between patients and clinical staff. The role includes managing patient scheduling, handling payments, and ensuring compliance with health regulations, while offering a full-time schedule with competitive compensation and benefits.
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Salary
Base: $22 - $26 USD per hour; Bonus/Equity: Eligible for incentive pay; Benefits: Medical, dental, vision, 401(k) with 5% match, 120 PTO hours annually
Skills & Requirements
Must-have
Oversee daily schedule and maximize efficiencies
Collect and document dental service payments
Verify insurance information and update patient cards
Maintain organized patient charts and records
Adhere to HIPAA compliance procedures
Strict adherence to PPE policy including N95 respirators
Nice-to-have
Two years customer service experience preferred
Medical or dental clinic experience highly desirable
Strong knowledge of healthcare payment methods
Ability to build rapport with patients
Flexibility to travel to other locations
Key Requirements
High school diploma or GED required
Minimum two years customer service experience preferred
Successful demonstration of care advocacy via electronic exam