Not specified (considering the role requires travel of 20-30% to customer sites).
7+ years enterprise software experience
Ccaas concepts and sip/voip protocols
Ai/llm deployment and prompt engineering
Salesforce is seeking a Product Forward Deployed Engineer for its Agentforce Contact Center team, focusing on AI-driven product innovation in enterprise environments. The ideal candidate will possess extensive experience in CCaaS concepts and strong problem-solving skills, thriving in dynamic, ambiguous situations
Job Summary
This role serves as the zero-to-one engine for new agentic product innovation by embedding directly with strategic customers to validate emerging AI capabilities.
Candidates will lead technical engagements for Agentforce Contact Center solutions, including Voice Agent deployments and omnichannel orchestration in complex enterprise environments.
Salesforce offers a comprehensive benefits package including medical, dental, vision, mental health support, paid parental leave, and an employee stock purchasing program.
Matching Summary
Match Score: 85
Salesforce is seeking a Product Forward Deployed Engineer for its Agentforce Contact Center team, focusing on AI-driven product innovation in enterprise environments. The ideal candidate will possess extensive experience in CCaaS concepts and strong problem-solving skills, thriving in dynamic, ambiguous situations.