Deel is seeking a Manager of Customer Success to lead a growing team within its remote-first environment. The role involves optimizing the customer success processes and driving revenue growth in a rapidly expanding B2B SaaS company
Job Summary
Managing a growing team of Customer Success Managers in your region, recruiting, hiring, and training new team members.
Build and Scale, Own, Optimize & Impact the revenue stream by driving change and maximizing the effectiveness of the Customer Success team to deliver greater value and grow our customers.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives.
Matching Summary
Match Score: 85
Deel is seeking a Manager of Customer Success to lead a growing team within its remote-first environment. The role involves optimizing the customer success processes and driving revenue growth in a rapidly expanding B2B SaaS company.
Skills & Requirements
Must-have
Manage customer success managers
Recruit, hire, and train team members
Drive revenue growth and customer value
Analyze customer and product data
Improve operational efficiency
Nice-to-have
Experience with clients across time zones
Experience working on a remote team
Experience at a high growth start-up
Fintech or HRtech experience
Multilingual capabilities
Key Requirements
3-5 years leading CSM team in B2B SaaS
Proven track record meeting retention goals
Data-oriented approach
Experience working with international clients and teams
Experience working at a high growth start-up or scale up