You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise
Job Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
Own the complete end-to-end customer support experience, providing prompt, detailed analysis of technical challenges and business issues.
When you join Salesforce, you’ll be limitless in all areas of your life.
Matching Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
Skills & Requirements
Must-have
Portuguese and English fluency
Troubleshoot technical issues and Integrations
Customer-focused experience
Internet development technologies
Database concepts and SQL
Nice-to-have
Enthusiastic about technology
Natural curiosity and puzzle solving
Team player and collaborative
Familiarity with Trailhead
Key Requirements
Degree or Diploma in Computing/STEM
Programming abilities in Java, PHP, Python, Ruby, .NET, JavaScript, or Perl