The Administration Team Leader position at RMB involves leading a retention team focused on maintaining customer relationships for life insurance policies. The role requires strong leadership skills and experience in insurance customer retention, along with the ability to analyze data and implement improvement strategies
Job Summary
The Retentions Team Leader will be responsible for managing and leading a dynamic team focused on retaining customers who have expressed intent to cancel their life insurance policies.
Develop, implement, and refine objection handling strategies and scripts to maximize customer retention.
Ensure all retention activities comply with regulatory requirements and FNB Life’s internal policies.
Matching Summary
Match Score: 85
The Administration Team Leader position at RMB involves leading a retention team focused on maintaining customer relationships for life insurance policies. The role requires strong leadership skills and experience in insurance customer retention, along with the ability to analyze data and implement improvement strategies.