[innovative Medicine] Associate Director, Patient Experience, Strategy & Operations Dept., Commercial Excellence

J&J FAMILY OF COMPANIES

Chiyoda, Tokyo, Japan
Hybrid
Strategic thinking and cross-functional leadership
Deep insights of patient journey
Compliance with credo and ma policies
The role focuses on building an industry-leading capability in patient experience across Japan while collaborating with the APAC team

Job Summary

  • The role focuses on building an industry-leading capability in patient experience across Japan while collaborating with the APAC team.
  • Candidates must demonstrate an unwavering commitment to customer centricity, compliance, quality, and patient safety.
  • The position requires leading a diverse cross-functional team to deliver aligned business projects ensuring operational excellence.

Matching Summary

The role focuses on building an industry-leading capability in patient experience across Japan while collaborating with the APAC team.

Skills & Requirements

Must-have

  • Strategic thinking and cross-functional leadership
  • Deep insights of patient journey
  • Compliance with Credo and MA policies
  • Experience in strategic marketing
  • Leading large scale projects

Nice-to-have

  • Innovative approaches to patient engagement
  • Strong interpersonal communication skills
  • Ability to deal with ambiguous situations
  • Change management principles
  • Collaboration across business units

Key Requirements

  • Minimum 5 years pharmaceutical or healthcare experience
  • Degree in medicine, pharmacy, life science, or related field
  • Experience leading cross-functional teams in strategic marketing

Work Rights

Not specified

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