Customer Service Officer (Govt Project/ Novena)

TDCX (SG) PTE. LTD.

Singapore, Singapore
Attractive remuneration; performance incentives in...
Hybrid
Gce n level or diploma qualification
Strong time management skills
Proficient in ms office applications
TDCX is seeking a Customer Service Officer for a government project in Singapore, focusing on delivering excellent service through effective communication and problem-solving skills. The role offers a positive work culture, competitive remuneration, and opportunities for career growth within a global BPO leader

Job Summary

  • You will help deliver excellent service to partner brands by attending to phone inquiries and emails from the public.
  • The role involves resolving enquiries efficiently while managing escalation issues and building sustainable customer relationships.
  • TDCX offers attractive remuneration, comprehensive medical coverage, and strong learning and development plans for career growth.

Matching Summary

Match Score: 85

TDCX is seeking a Customer Service Officer for a government project in Singapore, focusing on delivering excellent service through effective communication and problem-solving skills. The role offers a positive work culture, competitive remuneration, and opportunities for career growth within a global BPO leader.

Salary

Attractive remuneration; Performance incentives included; Comprehensive medical and insurance coverage

Skills & Requirements

Must-have

  • GCE N Level or Diploma qualification
  • Strong time management skills
  • Proficient in MS Office applications
  • Excellent keyboard skills
  • Clear speaking voice on telephone

Nice-to-have

  • 2 years of related working experience
  • Motivated to exceed expectations
  • Comfortable with multiple computer systems
  • Constructive feedback capabilities
  • Positive work culture fit

Key Requirements

  • GCE 'N' Level or Diploma required
  • Preferably 2 years of working experience
  • Excellent verbal and written English communication

Work Rights

Not specified

Tailored Resume

Cover Letter