Guest Service Agent

Sofitel Sydney Wentworth

Melbourne Airport, Victoria, Australia
**
Guest registration and departure
Accurate guest accounts
Incoming calls professional manner
** Sofitel Sydney Wentworth is seeking a Guest Service Agent for their new dual-branded property near Melbourne Airport. The ideal candidate should possess excellent customer service skills, attention to detail, and relevant qualifications, including a driver's license and RSA certification. **

Job Summary

  • Providing efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
  • Attend to all incoming calls in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
  • We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Matching Summary

Match Score: 75

** Sofitel Sydney Wentworth is seeking a Guest Service Agent for their new dual-branded property near Melbourne Airport. The ideal candidate should possess excellent customer service skills, attention to detail, and relevant qualifications, including a driver's license and RSA certification. **

Skills & Requirements

Must-have

  • guest registration and departure
  • accurate guest accounts
  • incoming calls professional manner
  • strict security procedures

Nice-to-have

  • keen eye for detail
  • strong sense of reliability
  • polished and professional
  • dash of charisma
  • positive collaborative vibe

Key Requirements

  • Australian Full driver's licence
  • Responsible Service of Alcohol Certificate

Work Rights

Not specified

Tailored Resume

Cover Letter