Sales Support Technician

Valmet

Concepción, Chile
Sales reporting and customer contact tools
Customer decision and buying processes
Kpi analysis for spare parts and consumables
Ensure budgeted levels for Spare Parts and Consumables business and execute/manage Stoppage Planning for key and growing customers

Job Summary

  • Ensure budgeted levels for Spare Parts and Consumables business and execute/manage Stoppage Planning for key and growing customers.
  • Understand, analyze, and control KPIs for Spare Parts and Consumables, presenting results in monthly meetings, and visiting/reporting visits in Compass, registering customer claims in Spotlight.
  • Offer a vibrant work environment valuing innovation, integrating individuals for dynamic learning, and fostering teamwork to contribute to customer success and personal development.

Matching Summary

Ensure budgeted levels for Spare Parts and Consumables business and execute/manage Stoppage Planning for key and growing customers.

Skills & Requirements

Must-have

  • Sales reporting and customer contact tools
  • Customer decision and buying processes
  • KPI analysis for Spare Parts and Consumables
  • CRM and sales flow information management
  • Technical and commercial proposal preparation
  • Customer satisfaction and complaint resolution

Nice-to-have

  • Proactive business development
  • Innovation and dynamic learning
  • Teamwork and customer success contribution
  • Resilience and responsibility

Key Requirements

  • 3+ years of experience in pulp and paper
  • Spanish fluency required
  • Availability to travel over 50% of the time
  • Knowledge of SAP system

Work Rights

Not specified

Tailored Resume

Cover Letter