Bdc Administrator/customer Service Representative

Lithia Hyundai of Fresno

Fresno, CA, US
Base: $16.90 to $20.00 ph; bonus/equity: + bonus o...
Not specified (assumed onsite).
Strong communication skills
Ability to multitask
Team-oriented environment
Lithia Hyundai of Fresno is seeking a motivated BDC Administrator/Customer Service Representative to handle customer inquiries and drive showroom traffic. The ideal candidate will have strong communication skills and experience in a customer service environment, particularly within the automotive industry

Job Summary

  • The role involves handling inbound and outbound communications to assist customers with sales inquiries and scheduling appointments to drive showroom traffic.
  • Candidates must maintain accurate records in the CRM system while providing top-notch customer service to meet performance goals.
  • The company offers competitive pay, comprehensive medical benefits, a 401(k) retirement plan, and vehicle purchase discounts.

Matching Summary

Match Score: 78

Lithia Hyundai of Fresno is seeking a motivated BDC Administrator/Customer Service Representative to handle customer inquiries and drive showroom traffic. The ideal candidate will have strong communication skills and experience in a customer service environment, particularly within the automotive industry.

Salary

Base: $16.90 to $20.00 per hour; Bonus/Equity: Plus bonus opportunities; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Strong communication skills
  • Ability to multitask
  • Team-oriented environment
  • Basic computer skills
  • Familiarity with CRM software

Nice-to-have

  • Previous BDC or Call Center experience
  • Automotive industry experience
  • Friendly professional attitude
  • Passion for automotive industry
  • Motivated customer-focused professional

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter