Assistant Front Office Manager

Fairmont St Andrews

St Andrews, United Kingdom
On-site
Front office leadership experience
Guest services excellence
Team motivation and development
You’ll lead, motivate and develop a team of Front Office Supervisors and Front Desk Agents, taking ownership of the smooth, efficient running of Front Office operations

Job Summary

  • You’ll lead, motivate and develop a team of Front Office Supervisors and Front Desk Agents, taking ownership of the smooth, efficient running of Front Office operations.
  • You will be visible in the lobby during peak times, supporting your team and engaging with guests, handling guest feedback and resolving challenges with confidence and professionalism.
  • As part of Fairmont and Accor, one of the world’s leading hospitality groups, we provide access to global career opportunities and long-term development, with a competitive salary package and various employee benefits.

Matching Summary

You’ll lead, motivate and develop a team of Front Office Supervisors and Front Desk Agents, taking ownership of the smooth, efficient running of Front Office operations.

Skills & Requirements

Must-have

  • Front Office leadership experience
  • Guest services excellence
  • Team motivation and development
  • Handling guest feedback
  • Service excellence drive

Nice-to-have

  • People-focused approach
  • Thrive in fast-paced environment
  • Positive working environment creation
  • Energy and personality

Key Requirements

  • Previous Front Office leadership role
  • Hotel environment experience
  • Hands-on leadership by example

Work Rights

Not specified

Tailored Resume

Cover Letter