Process circuit and equipment customer sales orders
Process disconnect service requests
Nitel service offering knowledge expert
The Orders Processing Specialist position at Comcast NBCUniversal Foundation Inc. in Costa Rica requires a detail-oriented individual with strong customer service skills, responsible for processing customer sales orders and disconnect requests in a fast-paced environment. The ideal candidate should have a Bachelor's degree, at least two years of relevant experience, and proficiency in data entry and Microsoft Office
Job Summary
Responsible for processing all circuit and equipment customer sales orders and disconnect service requests, delivering information and resolving issues accurately and timely.
Develop strong relationships with internal/external customers by becoming a Nitel service offering knowledge expert.
Ideal candidate is comfortable in an 'all hands on deck' environment, loves solving problems, and can thrive in a fast-changing culture.
Matching Summary
Match Score: 85
The Orders Processing Specialist position at Comcast NBCUniversal Foundation Inc. in Costa Rica requires a detail-oriented individual with strong customer service skills, responsible for processing customer sales orders and disconnect requests in a fast-paced environment. The ideal candidate should have a Bachelor's degree, at least two years of relevant experience, and proficiency in data entry and Microsoft Office.
Skills & Requirements
Must-have
Process circuit and equipment customer sales orders
Process disconnect service requests
Nitel service offering knowledge expert
Accurate and timely information delivery
Strong internal/external customer relationships
Nice-to-have
Comfortable in 'all hands on deck' environment
Loves solving problems
Thrives in fast-changing culture
Continuous improvement of processes
Key Requirements
Bachelor's degree with at least 2 years customer service or order processing experience
2-3 years in fast-paced customer service or order management
Intermediate Microsoft Office skills
Sound numerical and excellent data entry skills
Proven strong problem-solving, analytical, and decision-making skills