Orders Processing Specialist (hybrid-costa Rica)

The Comcast Nbcuniversal Foundation Inc

Costa Rica
Hybrid
Process circuit and equipment customer sales orders
Process disconnect service requests
Nitel service offering knowledge expert
The Orders Processing Specialist position at Comcast NBCUniversal Foundation Inc. in Costa Rica requires a detail-oriented individual with strong customer service skills, responsible for processing customer sales orders and disconnect requests in a fast-paced environment. The ideal candidate should have a Bachelor's degree, at least two years of relevant experience, and proficiency in data entry and Microsoft Office

Job Summary

  • Responsible for processing all circuit and equipment customer sales orders and disconnect service requests, delivering information and resolving issues accurately and timely.
  • Develop strong relationships with internal/external customers by becoming a Nitel service offering knowledge expert.
  • Ideal candidate is comfortable in an 'all hands on deck' environment, loves solving problems, and can thrive in a fast-changing culture.

Matching Summary

Match Score: 85

The Orders Processing Specialist position at Comcast NBCUniversal Foundation Inc. in Costa Rica requires a detail-oriented individual with strong customer service skills, responsible for processing customer sales orders and disconnect requests in a fast-paced environment. The ideal candidate should have a Bachelor's degree, at least two years of relevant experience, and proficiency in data entry and Microsoft Office.

Skills & Requirements

Must-have

  • Process circuit and equipment customer sales orders
  • Process disconnect service requests
  • Nitel service offering knowledge expert
  • Accurate and timely information delivery
  • Strong internal/external customer relationships

Nice-to-have

  • Comfortable in 'all hands on deck' environment
  • Loves solving problems
  • Thrives in fast-changing culture
  • Continuous improvement of processes

Key Requirements

  • Bachelor's degree with at least 2 years customer service or order processing experience
  • 2-3 years in fast-paced customer service or order management
  • Intermediate Microsoft Office skills
  • Sound numerical and excellent data entry skills
  • Proven strong problem-solving, analytical, and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter