Manager, Applications Development (Loyalty/CRM)

BREADTALK GROUP PTE. LTD.

Singapore
Not specified (assumed in-office or hybrid based on the role's nature)
5+ years managing loyalty platforms
Crm applications in multi-brand environment
Aws infrastructure (ec2, rds, s3)
BreadTalk Group Pte. Ltd. is seeking a Manager for Applications Development to lead the oversight of its Loyalty app ecosystem and customer engagement infrastructure. The ideal candidate will have extensive experience in managing loyalty platforms or CRM applications, with a strong technical background and project management skills

Job Summary

  • This role involves leading the development and implementation of BreadTalk Group's Loyalty app ecosystem and customer engagement infrastructure.
  • The successful candidate will manage project scope, timelines, and risks while overseeing internal teams and external vendors for scalable digital solutions.
  • Key responsibilities include ensuring regulatory compliance, maintaining technical documentation, and driving continuous improvements based on user feedback.

Matching Summary

Match Score: 85

BreadTalk Group Pte. Ltd. is seeking a Manager for Applications Development to lead the oversight of its Loyalty app ecosystem and customer engagement infrastructure. The ideal candidate will have extensive experience in managing loyalty platforms or CRM applications, with a strong technical background and project management skills.

Skills & Requirements

Must-have

  • 5+ years managing loyalty platforms
  • CRM applications in multi-brand environment
  • AWS infrastructure (EC2, RDS, S3)
  • End-to-end App Roadmap leadership
  • SDLC Agile/Waterfall methodologies
  • Data synchronization and integration

Nice-to-have

  • Experience with low-code/no-code platforms
  • Strong interpersonal stakeholder management
  • Ability to balance strategic oversight
  • Middleware experience like MuleSoft
  • Power Platform or OutSystems knowledge

Key Requirements

  • 5+ years experience in loyalty/CRM management
  • Deep understanding of SDLC and DevOps practices
  • Familiarity with ETL pipelines and data schema design
  • Experience with regulatory compliance frameworks
  • PMP, Agile/Scrum, or ITIL certifications advantageous

Work Rights

Not specified

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