Consumer Contact Center Professional I - 9:00a-6:00p Mtwf/sat 10:00a-4:00p

563

Grand Rapids, Michigan, US
Base salary reflective of pyy grade range across u...
High school education or equivalent
Excellent telephone communication skills
Data entry and basic computer skills
The role involves handling telephone calls to provide outstanding customer service and solve problems efficiently

Job Summary

  • The role involves handling telephone calls to provide outstanding customer service and solve problems efficiently.
  • Employees are responsible for educating customers about bank products and services while up-selling based on needs.
  • Fifth Third Bank offers comprehensive benefits including physical, financial, emotional, and social well-being support.

Matching Summary

The role involves handling telephone calls to provide outstanding customer service and solve problems efficiently.

Salary

Base salary reflective of pay grade range across U.S.; Individual salaries vary by skillset, experience, education, and location; Not specified

Skills & Requirements

Must-have

  • High school education or equivalent
  • Excellent telephone communication skills
  • Data entry and basic computer skills

Nice-to-have

  • Previous customer service experience preferred
  • Ability to articulate information clearly
  • Willingness to learn bank products

Key Requirements

  • High school diploma or equivalent required
  • Must possess excellent telephone communication skills
  • Proficiency in data entry and computer systems required

Work Rights

Not specified

Tailored Resume

Cover Letter