Training And Customer Success Specialist

RELX

Wellington, New Zealand
Hybrid
Training delivery to legal professionals
Customer relationship management
Digital and face-to-face education
The Training Consultant will be responsible for delivering high quality training to our clients, including legal professionals, based on an understanding of their needs and workflow

Job Summary

  • The Training Consultant will be responsible for delivering high quality training to our clients, including legal professionals, based on an understanding of their needs and workflow.
  • Key responsibilities include planning and delivering learning activities through online and face-to-face education, engaging directly with customers to enhance product knowledge and drive adoption.
  • The company is committed to providing a fair and accessible hiring process and offers country specific benefits to support employee well-being and happiness.

Matching Summary

The Training Consultant will be responsible for delivering high quality training to our clients, including legal professionals, based on an understanding of their needs and workflow.

Skills & Requirements

Must-have

  • Training delivery to legal professionals
  • Customer relationship management
  • Digital and face-to-face education
  • Stakeholder relationship building
  • Generative AI and GenAI tools knowledge

Nice-to-have

  • Self-motivated and autonomous working
  • Ability to adapt training to market changes
  • Collaborative cross-team coordination

Key Requirements

  • Relevant qualification in Law, Education, Training, Technology, Digital Learning, or Instructional Design
  • Experience in training delivery
  • Experience in customer relationship management

Work Rights

Not specified

Tailored Resume

Cover Letter