Planned Communications Producer

H&M Group

Stockholm, Sweden
Not specified; benefits: 25% staff discount; hip i...
On-site
Campaign execution in marketing automation platform
Email, push, sms, and whatsapp channel management
Visual validation and quality assurance checks
H&M Group is seeking a Planned Communications Producer for its Global CRM team in Stockholm, responsible for executing customer communications across various channels. The ideal candidate should have a background in marketing or communications, with experience in campaign execution and a strong attention to detail

Job Summary

  • This role involves building, configuring, and delivering planned communications across owned channels like Email, Push, SMS, and WhatsApp to ensure high-quality customer experiences.
  • Candidates will be responsible for setting up campaigns with speed and accuracy, applying segmentation rules, and validating visual experiences before deployment.
  • The position offers a 25% staff discount on all H&M Group brands and extensive development opportunities within a vibrant global company culture.

Matching Summary

Match Score: 85

H&M Group is seeking a Planned Communications Producer for its Global CRM team in Stockholm, responsible for executing customer communications across various channels. The ideal candidate should have a background in marketing or communications, with experience in campaign execution and a strong attention to detail.

Salary

Not specified; Benefits: 25% Staff discount; HIP Incentive Program

Skills & Requirements

Must-have

  • Campaign execution in marketing automation platform
  • Email, Push, SMS, and WhatsApp channel management
  • Visual validation and quality assurance checks
  • Performance monitoring and A/B testing execution
  • Structured workflow documentation

Nice-to-have

  • Collaborative mindset with regional stakeholders
  • Creatively minded with strong eye for detail
  • Solution-oriented continuous improvement attitude
  • Ability to manage multiple complex projects

Key Requirements

  • Bachelor's degree in business, Marketing, Economics, or Communication
  • One to four years' experience in campaign execution or CRM roles
  • Strong operational discipline and analytical mindset

Work Rights

Not specified

Tailored Resume

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