Base: $44,600 - $53,530; bonus/equity: not specifi...
Remote
Maintain ticketing database and support systems
Liaise with ticketing vendor
Control system access and user permissions
Maintain critical ticketing database and support systems that serve thousands of patrons, subscribers, donors, and visitors annually
Job Summary
Maintain critical ticketing database and support systems that serve thousands of patrons, subscribers, donors, and visitors annually.
Lehigh University offers an exceptional work environment where your contributions matter, with comprehensive benefits and professional development opportunities.
This position works with minors and offers variable shifts/schedule, with the potential for partial remote work.
Matching Summary
Maintain critical ticketing database and support systems that serve thousands of patrons, subscribers, donors, and visitors annually.
Salary
Base: $44,600 - $53,530; Bonus/Equity: Not specified; Benefits: Comprehensive benefits
Skills & Requirements
Must-have
Maintain ticketing database and support systems
Liaise with ticketing vendor
Control system access and user permissions
PCI compliance and data security
Sales tracking report generation
CRM improvements
Nice-to-have
Blend technology expertise with arts administration
Serve campus and local community
Work collaboratively across departments
Detail-oriented with strong problem-solving
Key Requirements
Bachelor's Degree in Arts or related field or equivalent
1-3 years of related work experience
Minimum 2 years CRM data management experience
Minimum 1 year ticket office management experience
Strong customer service and communication skills
Proficiency in data analysis and report generation