Service Network Coordinator

Assurant Inc

Victoria, Australia
On-site
Service center management
Agreement maintenance
Compliance obligations
Assurant Inc is seeking a Service Network Coordinator in Victoria, Australia, to maintain and optimize their service network across Australia and New Zealand. The ideal candidate should possess relevant industry experience, strong analytical skills, and a commitment to delivering high customer service standards

Job Summary

  • Assurant is seeking an energetic individual to assist in the maintenance of their service (repair) network coverage across Australia and New Zealand.
  • Key responsibilities include engaging and managing service centers, maintaining agreements, highlighting issues, and supporting new process rollouts.
  • The role requires 3+ years of relevant industry experience, proficiency in Microsoft Office (especially Excel), and strong analytical and communication skills.

Matching Summary

Match Score: 85

Assurant Inc is seeking a Service Network Coordinator in Victoria, Australia, to maintain and optimize their service network across Australia and New Zealand. The ideal candidate should possess relevant industry experience, strong analytical skills, and a commitment to delivering high customer service standards.

Skills & Requirements

Must-have

  • Service center management
  • Agreement maintenance
  • Compliance obligations
  • Issue reporting and trend analysis
  • Product and category analysis
  • Process rollout support
  • Day-to-day query resolution

Nice-to-have

  • Innovative thinking
  • Common sense application
  • Actionable solutions development
  • Teamwork and collaboration
  • Continuous improvement mindset

Key Requirements

  • 3+ years of relevant industry experience
  • Knowledge in retail, whitegoods, and consumer electronics
  • Proficiency in Microsoft Office, including strong Excel skills
  • Sound organizational and time management skills
  • Strong numerical, analytical, and problem-solving skills
  • Strong attention to detail
  • Strong verbal and written communication skills
  • Ability to articulate ideas to technical and non-technical stakeholders
  • Ability to multitask and perform under time constraints
  • Ability to understand insights and convert into strategies

Work Rights

Not specified

Tailored Resume

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