Hybrid (at least 50% time in-office or field with customers, prospects, and partners)
3-5+ years customer facing services role
Fluency in french and english languages
1+ years project management experience with workday
Workday is seeking a French-speaking Customer Success Manager in Warsaw to enhance customer satisfaction and success within their software products. The role requires strong relationship management skills and project management experience, focusing on ensuring customers derive maximum value from Workday solutions
Job Summary
This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support for Workday products.
The team is responsible for developing success plans that outline critical success factors and metrics while driving resolution on customer concerns.
Workday offers a flexible work approach requiring at least half of the time to be spent in-office or in the field with customers.
Matching Summary
Match Score: 85
Workday is seeking a French-speaking Customer Success Manager in Warsaw to enhance customer satisfaction and success within their software products. The role requires strong relationship management skills and project management experience, focusing on ensuring customers derive maximum value from Workday solutions.
Salary
Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options
Skills & Requirements
Must-have
3-5+ years customer facing services role
Fluency in French and English languages
1+ years project management experience with Workday
Experience resolving issues at executive levels
Background in HCM, Payroll, or Financials
Nice-to-have
Functional domain expertise with Financials
Experience in complex SaaS environments
Proven track record building executive relationships
Account management and adoption planning experience
Ability to chair meetings with executive leadership