Field Service Technician (neptune) – Charlotte, Nc

Orthopedicjobs

Charlotte, NC, US
Troubleshooting customer and product issues
Building positive customer relationships
Documenting service results
As a Field Service Technician providing support for our Neptune rover, you will spend the majority of your time in four key areas: Traveling between hospitals based on assignment of service requests, troubleshooting and resolving customer and product issues, building positive relationships with Stryker customers, peers, and internal partners, and documenting service results in order to maintain accurate quality records

Job Summary

  • As a Field Service Technician providing support for our Neptune rover, you will spend the majority of your time in four key areas: Traveling between hospitals based on assignment of service requests, troubleshooting and resolving customer and product issues, building positive relationships with Stryker customers, peers, and internal partners, and documenting service results in order to maintain accurate quality records.
  • The environment and culture for this role is fast-paced and you’ll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers, sales representatives, and other internal partners.
  • Through time as a Field Service Technician, the foundation is laid to follow multiple career paths including engineering, project management, sales, and leadership.

Matching Summary

As a Field Service Technician providing support for our Neptune rover, you will spend the majority of your time in four key areas: Traveling between hospitals based on assignment of service requests, troubleshooting and resolving customer and product issues, building positive relationships with Stryker customers, peers, and internal partners, and documenting service results in order to maintain accurate quality records.

Skills & Requirements

Must-have

  • Troubleshooting customer and product issues
  • Building positive customer relationships
  • Documenting service results
  • Working with bio-hazardous materials
  • Outstanding driving record

Nice-to-have

  • Self-directed initiators
  • Collaborative partners
  • Analytical problem solvers
  • Goal-oriented developers
  • Meticulous documenters

Key Requirements

  • Minimum of 3 years technical service experience preferred
  • Bio-medical equipment maintenance, repair and installation experience preferred
  • High School Diploma or GED required
  • Valid driver’s license with good driving record

Work Rights

Not specified

Tailored Resume

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