Analyst, Client Technologies

Danaher UK

Not specified
Os client and server experience
O365 applications proficiency
Tier-1 and tier-2 service desk support
Danaher UK is seeking an Analyst in Client Technologies at Pall Corporation, a leader in high-tech filtration and purification solutions. The role focuses on managing IT service desk incidents, supporting user computing systems, and collaborating with global IT teams to enhance operational efficiency

Job Summary

  • This role offers the opportunity to manage service desk incidents and requests while providing a seamless associate experience within a life sciences and diagnostics environment.
  • Candidates will collaborate with global, diverse IT teams to deliver comprehensive support and maintain IT systems to ensure operational efficiency.
  • The position focuses on complex incident and request management, ensuring timely and effective resolution using Danaher's system of continuous improvement.

Matching Summary

Match Score: 85

Danaher UK is seeking an Analyst in Client Technologies at Pall Corporation, a leader in high-tech filtration and purification solutions. The role focuses on managing IT service desk incidents, supporting user computing systems, and collaborating with global IT teams to enhance operational efficiency.

Skills & Requirements

Must-have

  • OS Client and Server experience
  • O365 applications proficiency
  • Tier-1 and Tier-2 service desk support
  • PC support with customer service orientation
  • Incident problem and request management
  • Network and server infrastructure knowledge

Nice-to-have

  • Passion for problem-solving and customer service
  • Team-oriented mindset with openness to feedback
  • Eagerness to learn new technologies and systems
  • Basic project management skills in IT projects

Key Requirements

  • Experience in OS (Client and Server)
  • Experience in O365 applications
  • Tier-1 & 2 service desk support experience
  • Basic project management skills
  • ITIL or MCSA certification (preferred)

Work Rights

Not specified

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