Hybrid Principal Process Manager: Enterprise Payments

Capital One

Anytown, DE, US
Base: $98,900 - $124,300; bonus/equity: performanc...
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Debit card issuance process
End-to-end process improvements
Automation and ai capabilities
** Capital One is seeking a Hybrid Principal Process Manager for their Enterprise Payments team, focusing on enhancing the debit card issuance process. The ideal candidate should possess experience in process management, banking operations, and strong communication skills, while the role offers a hybrid work model and competitive salary and benefits. **

Job Summary

  • The Enterprise Payments Debit Operations Team is seeking a dynamic Debit Card Process Manager to enhance the Debit Card issuance process spanning from card manufacturing through card delivery.
  • Your core focus will be actively identifying and implementing end-to-end process improvements leveraging automation and AI capabilities to drive efficiencies, reduce expenses, resolve issues, and mitigate risk.
  • This is an excellent opportunity to advance your career in the disciplines of process management, customer experience, and back end system configurations.

Matching Summary

Match Score: 75

** Capital One is seeking a Hybrid Principal Process Manager for their Enterprise Payments team, focusing on enhancing the debit card issuance process. The ideal candidate should possess experience in process management, banking operations, and strong communication skills, while the role offers a hybrid work model and competitive salary and benefits. **

Salary

Base: $98,900 - $124,300; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Debit Card issuance process
  • End-to-end process improvements
  • Automation and AI capabilities
  • Manage Third-Party Debit Card Fulfillment Partners
  • Develop and present business proposals

Nice-to-have

  • Self-motivated professional
  • Inquisitive problem solver
  • Develop internal network
  • Influence stakeholders

Key Requirements

  • High School Diploma, GED or equivalent certification
  • At least 2 years of project or process management experience
  • At least 1 year of banking operations or payments experience
  • At least 1 year of experience using Google Suite
  • Bachelors Degree or Military experience
  • At least 4 years of project or process management experience
  • At least 1 year experience in debit card fulfillment, debit card transaction processing OR payment network management
  • At least 2 years of experience managing external stakeholders
  • Six Sigma, Lean, BPM, or PMP Certification

Work Rights

Not specified

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