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NTT DATA is seeking an Applications Managed Services Engineer (L1) to support and monitor critical software applications, ensuring issues are swiftly resolved to meet service level agreements. The ideal candidate should possess entry-level experience in server administration and demonstrate strong problem-solving and communication skills in a client-focused environment.
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Job Summary
You will provide essential support and monitoring services for clients' critical software applications including ErP and Middleware technologies.
The role involves proactively identifying, investigating, and resolving application-based incidents to ensure consistent Service Level Agreement (SLA) compliance.
NTT DATA is a global leader serving 75% of the Fortune Global 100 with a commitment to diversity, inclusion, and accelerating client success.
Matching Summary
Match Score: 75
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NTT DATA is seeking an Applications Managed Services Engineer (L1) to support and monitor critical software applications, ensuring issues are swiftly resolved to meet service level agreements. The ideal candidate should possess entry-level experience in server administration and demonstrate strong problem-solving and communication skills in a client-focused environment.
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Skills & Requirements
Must-have
Windows Server Administration
Linux Server Administration
Virtualization Administration
Server Hardware Management
Storage Administration
ErP and Middleware technologies
SLA adherence
Nice-to-have
Proactive problem-solving mindset
Client-focused communication skills
Automation and process improvement
Disaster recovery implementation experience
Cross-cultural collaboration abilities
Key Requirements
Bachelor's degree in information technology or computing
Entry-level experience in server and storage administration
Basic knowledge of SQL, Oracle Middleware, and Webserver