Analyst - Business Systems

Apex Group

Pune, India
Portal support and configuration
Incident management and ticket resolution
System monitoring and escalation
The Apex Group is one of the world’s largest fund administration and middle office solutions providers with over 13,000 employees across 112 offices worldwide

Job Summary

  • The Apex Group is one of the world’s largest fund administration and middle office solutions providers with over 13,000 employees across 112 offices worldwide.
  • As a Portal Support Analyst, you will be the primary contact for supporting, maintaining, and configuring the APEX Connect portal and resolving queries from internal teams and investors.
  • The role involves working as part of a global team, managing incidents, monitoring system performance, collaborating with various teams, and providing training to new users.

Matching Summary

The Apex Group is one of the world’s largest fund administration and middle office solutions providers with over 13,000 employees across 112 offices worldwide.

Skills & Requirements

Must-have

  • Portal support and configuration
  • Incident management and ticket resolution
  • System monitoring and escalation
  • Collaboration with developers and business teams
  • User training and onboarding

Nice-to-have

  • Global team coordination
  • Audit and compliance response
  • Subject matter expert for software products
  • Service catalogue updates

Key Requirements

  • 0 - 4 years experience
  • Full time employment
  • Experience in application support

Work Rights

Not specified

Tailored Resume

Cover Letter