Senior Business Process Analyst

UMGC Global Campus

Adelphi, Maryland, United States
$112,000.00 - $127,000.00 py
Hybrid
Strategic planning for improvement opportunities
Expert communication and presentation skills
Document and re-engineer business processes
The University of Maryland Global Campus (UMGC) is seeking a Senior Business Process Analyst to lead discovery and intake activities aimed at improving business processes and efficiencies. The ideal candidate should have over eight years of experience in business process improvement and possess strong communication and facilitation skills

Job Summary

  • The Senior Business Process Analyst leads discovery and intake activities to elicit information and develop strategic plans for improvement opportunities.
  • This position requires expert level skill sets in communication, presentation, facilitation, and relationship management to work effectively with executive-level customer and peer groups.
  • UMGC offers a generous benefits package including paid time off, comprehensive health coverage, retirement plans, and tuition remission.

Matching Summary

Match Score: 85

The University of Maryland Global Campus (UMGC) is seeking a Senior Business Process Analyst to lead discovery and intake activities aimed at improving business processes and efficiencies. The ideal candidate should have over eight years of experience in business process improvement and possess strong communication and facilitation skills.

Salary

$112,000.00 - $127,000.00

Skills & Requirements

Must-have

  • strategic planning for improvement opportunities
  • expert communication and presentation skills
  • document and re-engineer business processes
  • Subject Matter Expert in assigned business areas
  • work with Product Managers/Owners and platform teams
  • develop problem statements and business cases
  • assess business process and practices for improvement
  • facilitate and elicit discovery and intake information
  • analyze and organize initiatives from strategy

Nice-to-have

  • champion change and lead initiatives
  • partner with Project and Program managers
  • continuous improvement initiatives
  • data-driven decision making
  • establish regular reports and metrics

Key Requirements

  • 8+ years of Business Process Improvement or Business Analysis experience
  • Experience in a technology professional services product or consulting environment
  • Bachelor’s Degree
  • Understanding and experience in Scaled Agile methodology

Work Rights

Not specified

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