Customer Care Representative, Psa (frankfurt, Germany)

Collectors

Frankfurt, Germany
Base: €41,714.58 - €47,971.77; bonus/equity: not s...
Onsite
1-2 years customer service experience
Fluent in english language
Onsite work 5 days per week
The role involves providing world-class customer care to customers globally via phone, email, social media, and live chat

Job Summary

  • The role involves providing world-class customer care to customers globally via phone, email, social media, and live chat.
  • Candidates will join a dynamic startup operation in Frankfurt to help establish the PSA brand in Europe with the stability of a successful US business.
  • The position offers a competitive salary range of €41,714.58 - €47,971.77 along with opportunities to attend trade shows and engage with the collectors community.

Matching Summary

The role involves providing world-class customer care to customers globally via phone, email, social media, and live chat.

Salary

Base: €41,714.58 - €47,971.77; Bonus/Equity: Not specified; Benefits: Competitive salary and benefits package

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Fluent in English language
  • Onsite work 5 days per week

Nice-to-have

  • Fluency in other written and spoken languages
  • Google Docs, DialPad, SalesForce, Slack experience
  • Ability to resolve conflict professionally

Key Requirements

  • 1-2 years of customer service experience
  • English fluency required
  • Must be available for onsite work in Frankfurt

Work Rights

Not specified

Tailored Resume

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