Assistant Front Desk Manager

Four Seasons Hotels Ltd

Los Angeles, California, United States
Base: $75,000.00 - $82,400.00; bonus/equity: not s...
Front desk and rooms department management
Guest service and satisfaction focus
Shift and staff scheduling
The Assistant Front Desk Manager oversees various Rooms departments and ensures an exemplary level of service in keeping with Four Seasons standards

Job Summary

  • The Assistant Front Desk Manager oversees various Rooms departments and ensures an exemplary level of service in keeping with Four Seasons standards.
  • Four Seasons offers a cohesive team environment with opportunities for career growth, robust benefits, and recognition for excellence.
  • The role involves managing guest requests, coordinating arrivals and departures, and ensuring safety and security in the absence of senior managers.

Matching Summary

The Assistant Front Desk Manager oversees various Rooms departments and ensures an exemplary level of service in keeping with Four Seasons standards.

Salary

Base: $75,000.00 - $82,400.00; Bonus/Equity: Not specified; Benefits: Robust benefit plan available

Skills & Requirements

Must-have

  • Front Desk and Rooms department management
  • Guest service and satisfaction focus
  • Shift and staff scheduling
  • Handling guest check-in and check-out
  • Resolving customer complaints professionally
  • Supervision of overnight operations

Nice-to-have

  • Passion for excellence
  • Team collaboration and mutual respect
  • Ability to handle hotel emergencies
  • Use of multiple computer systems
  • Attention to hotel maintenance and upkeep

Key Requirements

  • Work authorization for United States location required

Work Rights

Work authorization for United States location required

Tailored Resume

Cover Letter