Base: $60,000 to $70,000 py; bonus/equity: not spe...
On-site
End-user systems and device management
Identity and access management
Cloud and saas support
This role focuses on providing first-line technical support, assisting with device and account management, and ensuring smooth onboarding and access to company systems
Job Summary
This role focuses on providing first-line technical support, assisting with device and account management, and ensuring smooth onboarding and access to company systems.
Key responsibilities include provisioning, configuring, and maintaining company laptops and desktops, providing L1 support through the Helpdesk ticketing system, and assisting in administration of cloud platforms.
The position works under the guidance of senior IT staff and contributes to maintaining a secure, scalable, and reliable IT environment.
Matching Summary
This role focuses on providing first-line technical support, assisting with device and account management, and ensuring smooth onboarding and access to company systems.
Salary
Base: $60,000 to $70,000 per year; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
End-user systems and device management
Identity and access management
Cloud and SaaS support
IT security policies and best practices
Documentation and asset management
Nice-to-have
Exposure to Azure or other cloud platforms
Familiarity with Atlassian tools
Basic scripting knowledge
Key Requirements
1-3 years of experience in IT Support, Helpdesk, or Junior IT Administration
Basic experience with Windows and macOS administration
Familiarity with MDM tools (e.g., JumpCloud or similar)
Understanding of identity and access management concepts (SSO, MFA)
Experience with Microsoft 365 and common SaaS tools
Basic networking knowledge
Bachelor’s degree in Information Technology or related field (preferred)