Benefits Operations Manager - South America

General Motors

Sao Paulo, Brazil
Hybrid
End-to-end benefits operations delivery
Manage external vendor portfolio
Drive governance and compliance
Lead the end-to-end operational delivery of General Motors’ benefits programs across South America, ensuring a seamless experience for employees, retirees, and their eligible dependents

Job Summary

  • Lead the end-to-end operational delivery of General Motors’ benefits programs across South America, ensuring a seamless experience for employees, retirees, and their eligible dependents.
  • Oversee the day-to-day administration of healthcare and Primary Health Clinic (PHC), insurance, and other local benefits programs, manage a portfolio of external vendors, and drive strong governance, compliance, and continuous improvement.
  • Develop dashboards and reports (Power BI/Tableau) to support claims, cost, utilization, and performance analytics.

Matching Summary

Lead the end-to-end operational delivery of General Motors’ benefits programs across South America, ensuring a seamless experience for employees, retirees, and their eligible dependents.

Skills & Requirements

Must-have

  • End-to-end benefits operations delivery
  • Manage external vendor portfolio
  • Drive governance and compliance
  • Benefits operations across South America
  • Hybrid work model 3x/week

Nice-to-have

  • Data-driven employee experience
  • Continuous improvement mindset
  • Stakeholder influencing skills

Key Requirements

  • Bachelor's degree in HR, Business Administration, Finance, Public Health, or related field
  • Strong experience in Benefits, Total Rewards, and HR Operations
  • Experience managing benefits across South America
  • Fluent in English and Portuguese; intermediate Spanish required
  • Proven background in vendor and insurer management
  • Experience working in unionized environments

Work Rights

Not specified

Tailored Resume

Cover Letter