Customer Banking Specialist - Scottsdale

CBA (Commonwealth Bank)

Scottsdale, Tasmania, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, process credit applications, and complete Financial Health Checks.
  • The role involves educating customers on digital banking options and problem-solving while championing risk-adverse culture in a multi-channel branch environment.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide effective solutions
  • Work in a retail environment

Nice-to-have

  • Financial services experience
  • Hospitality experience
  • Retail experience
  • Articulate financial terms clearly
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre
  • Ability to see big picture

Work Rights

Not specified

Tailored Resume

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