Product Support Manager

Caterpillar UK

Tucson, AZ, USA
Base: $159,120.00 - $238,680.00; bonus/equity: not...
Onsite
Technical support expertise
Customer relationship management
Field operations management
As a Product Support Manager, you will provide in-depth technical support and lead problem-solving efforts for products in the NLAM Brazil and Peru Mining region

Job Summary

  • As a Product Support Manager, you will provide in-depth technical support and lead problem-solving efforts for products in the NLAM Brazil and Peru Mining region.
  • You will build and maintain strong relationships with business decision-makers to enhance the overall customer experience.
  • This role offers the opportunity to drive meaningful product improvements and contribute to major quality and business goals.

Matching Summary

As a Product Support Manager, you will provide in-depth technical support and lead problem-solving efforts for products in the NLAM Brazil and Peru Mining region.

Salary

Base: $159,120.00 - $238,680.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical support expertise
  • Customer relationship management
  • Field operations management

Nice-to-have

  • Bilingual in Spanish or Portuguese
  • Experience with mining management
  • Strong interpersonal skills

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 10 years of field representative experience
  • Knowledge of warranty practices

Work Rights

Not specified

Tailored Resume

Cover Letter