Platform Engineer, End-user Services

Vanguard UK

Not specified; not specified; not specified
Hybrid
5+ years in end-user it operations
Microsoft 365 and teams expertise
Windows client and intune management
The role serves as the primary escalation point for complex incidents involving collaboration, meeting quality, and endpoint services

Job Summary

  • The role serves as the primary escalation point for complex incidents involving collaboration, meeting quality, and endpoint services.
  • Vanguard is on a mission to work for the long-term financial wellbeing of its clients through product and services that transform lives.
  • The company operates a hybrid working model designed to capture flexibility while enabling in-person learning and collaboration.

Matching Summary

The role serves as the primary escalation point for complex incidents involving collaboration, meeting quality, and endpoint services.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5+ years in end-user IT operations
  • Microsoft 365 and Teams expertise
  • Windows client and Intune management
  • PowerShell scripting proficiency
  • Log analysis and KQL skills
  • Network fundamentals for real-time comms

Nice-to-have

  • Teams Rooms and SIP/SBC experience
  • Observability platform familiarity
  • Automation platform integration skills
  • ITIL Foundation or Microsoft certifications

Key Requirements

  • 5+ years Tier 2 or higher experience
  • Strong Microsoft 365 and Teams knowledge
  • Proficiency in PowerShell and log analysis
  • No visa sponsorship available

Work Rights

Must have UK work authorization

Tailored Resume

Cover Letter